returns & exchanges
WYN republic works if you, the customer, love what you get - and we want to make that happen without hassle. Premium cycling & triathlon apparel should fit and function perfectly. Please feel free to return or exchange your unworn, full-priced merchandise within 30 days of delivery if you are not completely satisfied with your product.
Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unworn, unwashed and with tags.
To complete your return, we require a receipt or proof of purchase.
There will be no refunds on items that are not in original condition, or have damaged or missing parts for reasons not due to our error.
Items cannot be returned more than 30 days after delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
To initiate a return, please email support@wynrepublic.com with your order number, item(s) to be returned, and reason for return.
Please mail your returns to:
WYN republic
27 Nebula Street
Sunshine Beach, QLD 4567
Exchanges
At WYN republic, fit is key and we want you to ride and run in comfort. Please notify us within 30 days of delivery if you would like to exchange an item for a different size via email to support@wynrepublic.com and send your original condition, tagged item to:
WYN republic
315 S. Coast Highway 101
Suite U-538
Encinitas, CA 92024 USA
Items may be exchanged within 30 days if they are defective, damaged, or the wrong size. If you believe your item is faulty or defective, please let us know immediately at support@wynrepublic.com and include photos of the fault. We will repair or replace any defective items.
Exchanges are dependent upon stock availability at the time of return. If your requested size is not available, we will exchange for an item of the same value or issue a store credit.
Sale items
Sale items are final sale and are not eligible for returns or exchanges.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a store credit will be issued to you.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refunds and store credits are for the value of items returned and will be issued exclusive of shipping costs.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Dealer Merchandise
WYN republic can only accept returns or exchanges from the WYN republic website and not from dealer or partner stores. If you would like to return an item purchased via a dealer or partner store, please contact that store directly for their policies.