Current Job Openings
Customer Service and Fulfillment Specialist
Carlsbad, CA // Part-Time Position
Come work at WYN republic, an activewear brand for triathletes and cyclists, and MALO republic, an active wear company that aspires to reach a broader audience than the niche-y triathlon market and embrace a variety of sports and active pursuits.
We are looking to hire a self-motivated, hard-working individual who pays close attention to detail, and has a commitment to customer service as it relates to product fulfillment. This person has a positive attitude, is disciplined, and is someone we can count on.
At times this person will help with customer service as it relates to returns and exchanges, product recommendations, and resolving complaints and technical concerns. This position reports to the Operations Manager and is responsible for all aspects of shipping and fulfillment, but may include projects or tasks outside of this, as well.
- Fulfill daily orders – create shipping labels, pull product and package orders for shipping
- Process returns and exchanges
- Review and ensure accuracy of each customer's order
- Prepare international orders and paperwork
- Inventory management - maintain accurate numbers for all products
- Organize and process in-coming product
- Retail experience preferred
- Excellent listening and communication skills
- Ability to communicate effectively, both orally and in writing
- Strong organizational and time management skills
- Ability to analyze and problem solve
- Diligent and meticulous in ensuring accuracy
- Likes organizing and counting
- Must be available between 12pm and 5pm PST
Hourly wage determined by experience. Please submit your resume to: firstname.lastname@example.org